Goji Privacy Policy
PLEASE READ THIS PRIVACY POLICY CAREFULLY. THIS POLICY DESCRIBES THE WAYS WERETURN, INC. ("Goji", "we", "us", "our") OR OUR VENDORS COLLECT, PROTECT, USE AND STORE YOUR PERSONAL INFORMATION. YOU ACCEPT THIS PRIVACY POLICY BY USING OUR PRODUCTS AND SERVICES ON OUR WEBSITE OR THROUGH ANY OTHER MEANS (COLLECTIVELY THE "SERVICES"). We may amend this Privacy Policy at any time by posting a revised version on our website. We will attempt to give a reasonable notice period upon making any changes; however, unless otherwise stated, the revised version will be effective at the time we post it.
How Goji collects your information
1.1. Information you give Goji
If you open an account or use the Goji Services, either directly or through a merchant partner or a third-party platform, we may collect the following types of information:
1.2. Information Goji learns from your Use
When you visit the Goji website or use the Services, we may collect information sent to us by your computer, mobile phone or any other device. This information may include your IP address, device information including but not limited to identifier, name and type, operating system, location, mobile network information and standard web log information, such as your browser type, traffic to and from our site, the pages you accessed on our website, and any other available information. We may also collect information about your use and interaction with our website, application or the Services. For example, we may evaluate your computer, mobile phone or other access device to identify any malicious software or activity that may affect the availability of the Services. When you use the Services, we may also store information based on your usage history. We may also collect information about you from any contact you have with any of our services or employees, such as, with our customer support team, in surveys, or through interactions with our affiliates.
1.3. Cookies and other tracking technologies
We use various technologies to collect and store information when you use the Services, and this may include sending one or more cookies or device identifiers. We also use these tracking technologies when you interact with the services we offer to our partners, such as advertising services or Goji features that may appear on other sites and in any other manner that we deem necessary for our business purposes, such as:
You can learn more about ad-serving companies and the options available to limit their collection and use of your information by visiting the websites for the Network Advertising Initiative, the Digital Advertising Alliance, and the European Interactive Digital Advertising Initiative. Similarly, you can learn about your options to opt out of mobile app tracking by certain advertising networks through your device settings and by resetting the advertiser ID on your Apple or Android device.
Please note that opting out of advertising networks services does not mean that you will not receive advertising while using our Services or on other websites, nor will it prevent the receipt of interest- based advertising from other companies that do not participate in these programs. It will, however, exclude you from interest-based advertising conducted through participating networks, as provided by their policies and choice mechanisms. Note that if you delete your cookies, you may also delete your opt-out preferences
1.4. Information obtained from third parties
We may also obtain information about you from third parties such as your order history from various e-commerce websites. You agree that Goji may collect, store and use this information in accordance with this Privacy Policy.
1.5 Order History from E-commerce Partners
To offer the Goji Services, we may collect and process the order history data from e-commerce stores that install the Goji app. This data will never be disclosed or sold to any third parties.
How Goji protects your information
2.1. Safety policies
Goji stores and processes your information maintaining physical, electronic and procedural safeguards. We maintain physical security measures to guard against unauthorized access to systems and use safeguards such as firewalls and data encryption. We enforce physical access controls to our buildings, and we authorize access to personal information only for those employees or agents who require it to fulfill the responsibilities of their jobs.
How Goji uses your information
3.1. To improve our service
Goji uses information to perform and improve our services, contact you, conduct research, and provide anonymous reporting for clients. For example, we may use information to provide customer service and support, process transactions, resolve disputes, collect payments, prevent illegal activities, customize the Services, reduce risk to all parties involved in our transactions, and verify the accuracy of information.
3.2. To serve relevant marketing to you
We may use information to deliver targeted marketing, service update notices, and promotional offers based on your communication preferences. We may combine your information with information we collect from other companies and use it to improve and personalize the Services, content, and advertising.
How Goji shares your information.
4.1. For our everyday business purposes
We share your personal information with employees, affiliates, vendors, partners, merchant partners, marketing providers, and third parties as required to offer the Goji Services. This includes, but is not limited to, processing transactions, maintaining your account, responding to court orders and legal investigations, litigation purposes, complying with audits or other investigations. We also engage the following types of service providers to perform functions on our behalf: marketing providers, billing and collection providers, auditing and accounting firms, professional services consultants, providers of analytics services, security vendors, and IT vendors. Occasionally, these service providers may also collect data directly from you and their privacy policies may also apply. Goji will not share your financial information collected under Section 1.1 of this Privacy Policy with any third party unless required by law or valid court order.
4.2. When required by law
We will share your information with any party when required by law or by a government request to do so or to combat fraud or criminal activity.
4.3. With our merchant partners to provide personalized offers
We may share your information with merchants you interact with using Goji for marketing, if you consent or as permitted by law. For accounts created on or after 07/1/21: By creating a Goji account, you consent to Goji sharing your information with merchants you use the Goji Services with, for those merchants to market to you. We do this to help merchants personalize services and offers, so you can have a better experience. You're able to revoke your consent at any time by following the steps below. If you choose to do so, we will stop sharing your information with merchants from that point onward, except as necessary to complete transactions you initiate. To revoke your consent to information sharing with merchants for marketing, please send an email to [email protected].
What are your options?
5.1 Notifications
If you no longer wish to receive notifications about our Services, you may change your notification preferences by emailing [email protected]. Alternatively, you may be able to indicate your preference by logging into your account and adjusting your preferences or by following the directions provided with the communication. Goji reserves the right to close or limit access to your account should you opt out of the crucial notices that are required to perform the Goji Service. You are still responsible for any amounts due to Goji even if we close or limit access to your account.
5.2 SMS messaging
You allow Goji to contact you via SMS at the number you provided during your registration. You can opt out of receiving SMS messages by emailing [email protected] or by replying STOP. Alternatively, you may be able to indicate your preference by logging into your account and adjusting your preferences or by following the directions provided with the communication. Again, Goji reserves the right to close or limit access to your account should you opt out of the crucial notices that are required to perform the Goji Service. In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/read-all-orders-test-store/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/read-all-orders-test-store/privacy_policy).
5.3 Access your information
You can review and edit your personal information at any time by logging in to your account or by contacting us at [email protected]. You can also request to close your account if you do not have an active loan by contacting us at [email protected]. If you close your Goji account, we will mark your account in our database as "Closed," but will keep your account information in our database to comply with our legal obligations. This is necessary in order to deter fraud, by ensuring that persons who try to commit fraud will not be able to avoid detection simply by closing their account and opening a new account. If you close your account, your personally identifiable information will not be used by us for any further purposes, nor sold or shared with third parties, except as necessary to prevent fraud and assist law enforcement, as required by law or in accordance with this Privacy Policy.
California consumers
6.1 Your California privacy rights
Persons with disabilities may obtain this notice in alternative format upon request by contacting us at [email protected]. California Shine the Light: Residents of the State of California have the right to request information from Goji regarding other companies to whom the company has disclosed certain categories of information during the preceding year for the other companies' direct marketing purposes. If you are a California resident and would like to make such a request, please email [email protected]. California Consumer Privacy Act: The California Consumer Privacy Act ("CCPA") provides California residents with the right to receive certain disclosures regarding the collection, use, and sharing of "Personal Information," as well as the right to know/access, delete, and limit sharing of Personal Information. The CCPA defines "Personal Information" to mean "information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household." Certain information we collect may be exempt from the CCPA because it is considered public information (e.g., it is made available by a government entity) or covered by a specific federal privacy law, such as the Gramm–Leach–Bliley Act, the Health Insurance Portability and Accountability Act, or the Fair Credit Reporting Act.
To the extent that we collect Personal Information that is subject to the CCPA, that information, our practices, and your rights are described below.
Right to notice at collection regarding the categories of personal information collected
You have the right to receive notice of the categories of Personal Information we collect, and the purposes for which those categories of Personal Information will be used. This notice should be provided at or before the time of collection. The categories we use to describe the information are those enumerated in the CCPA.
We may use any of the categories of information listed above for other business or operational purposes compatible with the context in which the Personal Information was collected.
We may share any of the above-listed information with Service Providers, which are companies that we engage for business purposes to conduct activities on our behalf. Service Providers are restricted from using Personal Information for any purpose that is not related to our engagement. The categories of Service Providers with whom we share information and the services they provide are described in this Privacy Policy.
Right to know about personal information collected, disclosed, or sold
You have the right to request that we disclose to you the Personal Information we collect, use, disclose, or sell. In order to process your request to know/access your Personal Information or delete your Personal Information we may ask you to take additional steps to verify your request or identity.
Verification procedures
In order to process your request to know about or delete personal information we collect, disclose, or sell, we must verify your request. We do this by:
If you have authorized someone else to make requests on your behalf, we will require that you provide notarized statements confirming the identity and authority of that person. Such notarized statements can be obtained by emailing [email protected]
Right to know/access information
You have the right to request access to Personal Information collected about you and information regarding the source of that information, the purposes for which we collect it, and the third parties and service providers with whom we share it. To protect our customers' Personal Information, we are required to verify your identify before we can act on your request.
Right to request deletion of information
You have the right to request in certain circumstances that we delete any Personal Information that we have collected directly from you. To protect our customers' Personal Information, we are required to verify your identity before we can act on your request. We may have a reason under the law why we do not have to comply with your request, or why we may comply with it in a more limited way than you anticipated. If we do, we will explain that to you in our response.
Right to information regarding participation in data sharing for financial incentives
You have the right to be free from discrimination based on your exercise of your CCPA rights. We may run promotions from time to time wherein we incentivize a consumer to share certain pieces of information with us. Participation in these incentives is voluntary, and you may opt out of the data sharing at any time.
Right to opt out of sale of personal information to third parties
Though Goji does not sell Personal Information to third parties, California law requires that we maintain a separate webpage that allows you to opt out of the sale of your Personal Information in the future, which can be accessed by visiting our "Do not sell my info" webpage.
Please note that your right to opt out does not apply to our sharing of Personal Information with service providers, who are parties we engage to perform a function on our behalf and are contractually obligated to use the Personal Information only for that function.
We may also disclose information to other entities when required by law or to protect Goji or other persons, as described in our Privacy Policy.
How to submit a request
You may submit a request to exercise your rights through the following means:
Authorized agent
You may authorize another individual or a business registered with the California Secretary of State, called an authorized agent, to make requests on your behalf. We require that you and the individual complete notarized affidavits in order to verify the identity of the authorized agent and confirm that you have authorized them to act on your behalf.
Nevada residents
7.1 Special information for Nevada residents
Residents of the State of Nevada have the right to opt out of the sale of certain pieces of their information to other companies who will sell or license their information to others. Goji does not sell the Personal Information of its customers. However, if you are a Nevada resident and would like to make such a request, please email [email protected].
Contact Goji
8.1 Contact Goji
If you have questions or concerns regarding this Privacy Policy, you should contact us at [email protected].
Rev. 7/2022
Goji Privacy Notice
Facts - What does Wereturn, Inc. do with your personal information?
Why? - Technology companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? - The types of personal information we collect and share depend on the product or service you have with us. This information can include: - Name, phone number, email, E-commerce order history
When you are no longer our customer, we continue to share your information as described in this notice.
How? - All technology companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons technology companies can share their customers' personal information; the reasons Wereturn, Inc. chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information
For our everyday business purposes-- such as to show your friends items from your order history, maintain your account(s), respond to court orders and legal investigations.
Does Wereturn, Inc. share? - Yes
Can you limit this sharing? - Yes
For our marketing purposes--
to offer our products and services to you
Does Wereturn, Inc. share? -Yes
Can you limit this sharing? - No
For joint marketing with other financial companies
Does Wereturn, Inc. share? -Yes
Can you limit this sharing? - No
For our affiliates' everyday business purposes--
information about your transactions and experiences
Does Wereturn, Inc. share? -Yes
Can you limit this sharing? - No
For our affiliates to market to you
Does Wereturn, Inc. share? -Yes
Can you limit this sharing? - Yes
For nonaffiliates to market to you
Does Wereturn, Inc. share? -Yes
Can you limit this sharing? - Yes
You may limit our sharing by sending us an email at [email protected]
Please note:If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice, or earlier if you consent or as permitted by law. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
Who is providing this notice?
Wereturn, Inc. (“Goji”)
How does Wereturn, Inc. protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Wereturn, Inc. collect my personal information?
We collect your personal information, for example, when you - Open an account - Provide account information - Make a purchase at a partners store We may also collect your personal information from other companies.
Why can't I limit all sharing?
Federal law gives you the right to limit only - sharing for affiliates' everyday business purposes - affiliates from using your information to market to you - sharing for nonaffiliates to market to you State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies. - Wereturn Inc., shares with its affiliate for some purposes as permitted by applicable law and this Privacy Policy.
Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies. - Nonaffiliates we can share with include our merchant partners, third-party platforms, and marketing service providers.
Joint marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you. - Wereturn, Inc. doesn't jointly market.
Special Notice For State Residents
For California Residents. We will not share personal information with affiliates or nonaffiliates except as permitted by California law, such as to process your transaction or with your consent.
For Vermont Residents. We will not share personal information with affiliates or nonaffiliates except as permitted by Vermont law, such as to process your transaction or with your consent.
Questions? Email [email protected]
LAST UPDATED July 18, 2022